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The Defend pillar

Recover what took from you.

Billing errors, wrongly applied taxes, abusive back-billing, forgotten overcharges. We read, we prove, we recover — and we're only paid on success.

Independent — we don't sell energy. Fees only on what you recover.
A back-billing letter. The first thing to have checked.
2 out of 3
bills analysed with at least one anomaly
Estimate — alloenergy Barometer [to be confirmed]
5 years
of recoverable overcharges (limitation period)
Civil Code, art. 2224
0 €
until you've recovered anything
Fees on success only
The toolbox

A tool for every way to defend yourself

Free, no account, no commitment. Each one starts from a simple question and gives you a quantified answer.

From diagnosis to refund

How we recover, in practice

You do nothing more than have your bill analysed. We handle the rest, and we're only paid if you are.

01

Diagnosis

We identify and quantify each anomaly, backed by official documents.

02

Case file

We build the dispute case with the right legal articles.

03

Formal notice

We send the request to the supplier or the grid operator.

04

Recovery

You get refunded. Our fee: a percentage, only on that amount.

The decoding

We translate what's costing you dearly

The series that decodes, each week, one opaque term on your bill — and the tool to act on it.

Why us

A defender with no hidden interest

Zero conflict of interest

We don't sell energy and take no supplier commission. We defend your bill, full stop.

Paid on success

The diagnosis is free. On a recovery, our fee is a percentage of the amount recovered — nothing otherwise.

Your data protected

Encrypted, never resold, with a separate, revocable consent for each use.

Your questions

Defend, with no nasty surprise

How much does recovering an overcharge cost?+
The diagnosis is free. If you decide to pursue a recovery, our fee is a percentage of what you actually recover — you never pay upfront, and nothing at all if the claim fails.
How far back can you go?+
The standard limitation period is 5 years (art. 2224 of the Civil Code). So you can contest wrongly billed amounts up to five years back, depending on the available evidence.
Should I cancel or switch supplier?+
No. Defending your bill involves no change of contract. We are independent: our role is to get what's wrong corrected, not to push you toward an offer.
What if my audit finds nothing?+
All the better — you get proof that your bill is correct, for free. That's transparency too: we tell you plainly when everything is in order.

Start with the truth about your bill.

A free diagnosis in 60 seconds. You'll see what we found before deciding anything.