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The Defend pillar

Recover what you were overcharged.

Metering anomaly, abusive adjustment, network tariff wrongly applied to your region: we read your bill line by line, we quantify the overcharge — and we only get paid on success.

Independent — we don't sell energy. Fees only on what you recover.
An adjustment letter. The first thing to have checked.
2 in 3
bills analyzed with at least one anomaly
Estimate — alloenergy Barometer [to be confirmed]
3 regimes
3 ways to get your bill wrong, depending on your region
VREG · CWaPE · Brugel
0 €
as long as you haven't recovered anything
Fees on success only
The toolbox

A tool for every way to defend yourself

Free, no account, no commitment. Each starts from a simple question and returns a quantified answer.

From diagnosis to refund

How we recover, in practice

You do nothing more than analyze your bill. We handle the rest, and we only get paid if you do.

01

Diagnosis

We identify and quantify each anomaly, backed by official documents.

02

Case file

We build the dispute file with the right legal articles.

03

Formal notice

We send the claim to the supplier or the grid operator.

04

Recovery

You get refunded. Our fee: a percentage, only on that amount.

The decoding

We translate what costs you dearly

The series that decodes, every week, one opaque term on your bill — and the tool to act.

Why us

A defender with no hidden interest

Zero conflict of interest

We don't sell energy and take no supplier commission. We defend your bill, full stop.

Paid on success

The diagnosis is free. On a recovery, our fee is a percentage of the amount recovered — nothing otherwise.

Your data protected

Encrypted, never resold, with a separate, revocable consent for each use.

Your questions

Defend, with no nasty surprises

How much does it cost to recover an overcharge?+
The diagnosis is free. If you decide to pursue a recovery, our fee is a percentage of what you actually recover — you never pay upfront, and never anything if the claim fails.
How far back can you go?+
It depends on the limitation periods applicable in Belgium and the documents available. We study each case individually and tell you how far back it's realistic to go.
Do I have to cancel or switch supplier?+
No. Defending your bill involves no change of contract. We are independent: our role is to get what's wrong corrected, not to push you toward an offer.
And if my audit finds nothing?+
So much the better — you have proof that your bill is correct, for free. That's transparency too: we tell you honestly when everything is in order.

Start with the truth about your bill.

A free diagnosis in 60 seconds. You'll see what we found before deciding anything.